pk988 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how pk988 ("pk988", "Platform", "we", "us", "our") collects, uses, discloses, retains and protects personal data provided by or collected about users ("User", "you", "your") of the pk988 website at https://pk988.cam and all associated services (collectively, the "Services").

This Policy applies to all personal data processed in connection with the pk988 platform, regardless of the device or method of access. It should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference.

By accessing the pk988 platform, creating an Account or continuing to use the Services after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not access or use the pk988 platform.

2. Definitions

For the purposes of this Policy, the following terms carry the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, location data, online identifier or factors specific to the physical, economic, cultural or social identity of that person.
• "Processing" means any operation or set of operations performed on personal data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, dissemination, restriction, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, pk988.
• "Data Processor" means any third party that processes personal data on behalf of pk988 under contract, such as KYC providers, payment processors and cloud infrastructure suppliers.
• "Cookies" means small text files placed on your device by a website to store session or preference information.
• "KYC" means Know Your Customer — the identity, age and address verification process required before certain account actions (such as withdrawals) are permitted.
• "Special Category Data" means sensitive personal data including health information, biometric data, political opinions or data revealing racial or ethnic origin — which pk988 does not intentionally collect unless strictly required for responsible gambling compliance.

3. Data Controller

pk988, operating the platform at https://pk988.cam, acts as the Data Controller in respect of personal data collected through the Services. Decisions regarding the purposes and means of processing your personal data are made by pk988 in accordance with applicable data protection law in the operator's licensing jurisdiction.

Where third-party service providers (Data Processors) process your data on our behalf, we ensure that appropriate data processing agreements are in place and that those processors maintain adequate security and confidentiality standards consistent with this Policy.

4. Data We Collect

We collect personal data through the following categories:

Full legal name, date of birth, national identity card number (CNIC), passport details or driving licence information submitted during registration or KYC verification processes.

Email address, phone number, residential address and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar). This data is used for account management, verification and service communications.

Bank account details, mobile wallet identifiers, transaction history (deposits, withdrawals, wagers placed), balance information and details of payment methods used. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual local references only and do not imply endorsement of gambling by those providers.

IP address, browser type and version, operating system, device identifiers, time zone setting, screen resolution and session duration. Collected automatically when you access the platform.

Pages viewed, betting and gaming activity logs (markets wagered on, game types played, session frequency, staking patterns), click-path data and search queries within the platform.

Records of communications with our support team via live chat or email, including the content of queries, complaint records and resolution outcomes, retained for quality assurance and regulatory compliance.

Scanned or photographed identity documents (national ID, passport, utility bills) submitted for age verification and anti-money laundering purposes. These documents are processed through our verified KYC partners and stored securely in line with applicable retention requirements.

5. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

6. How We Use Your Data

pk988 uses collected personal data for the following purposes:

• To create, verify, maintain and close your Account, including processing identity verification documents submitted during KYC.
• To process deposits, bets, game play and withdrawal requests, and to maintain accurate financial records of all transactions.
• To deliver customer support via live chat and email, to investigate complaints and to maintain records of all interactions for quality assurance.
• To comply with anti-money laundering (AML), counter-terrorism financing (CTF) and applicable regulatory obligations, including mandatory reporting to financial intelligence authorities where required.
• To monitor for fraudulent activity, multi-accounting, bonus abuse, collusion or any other prohibited conduct defined in our Terms & Conditions.
• To fulfil responsible gambling obligations, including monitoring staking patterns for signs of problem gambling and processing self-exclusion or deposit-limit requests.
• To send transactional and service communications (account activity alerts, security notifications, Terms or Policy update notices).
• To send marketing communications about pk988 promotions and offers, where you have provided valid opt-in consent and have not subsequently withdrawn it.
• To conduct internal analytics to improve platform performance, user experience and product offerings.

7. Data Sharing

pk988 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances set out below:

• Identity and age verification (KYC) providers, engaged to confirm that users meet eligibility requirements.
• Payment processing partners responsible for securely handling deposits, withdrawals and transaction records.
• Fraud detection and anti-money laundering screening services that analyse transaction patterns.
• Cloud computing and data hosting infrastructure providers that store platform data in secure environments.
• Customer support platform providers that facilitate live chat and email communications.

We may be required to disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units or courts where we are under a legal obligation to do so. Such disclosures are made strictly in accordance with applicable law and, where possible, with notification to the affected user.

In the event that pk988 undergoes a merger, acquisition, asset sale or restructuring, personal data may be transferred to the relevant successor entity as part of that transaction, subject to equivalent data protection obligations being maintained by the acquiring party.

8. International Data Transfers

pk988 operates globally and some of our Data Processors are located in jurisdictions outside Pakistan. Where personal data is transferred to countries that do not provide the same level of data protection as the operator's licensing jurisdiction, we implement appropriate safeguards, such as standard contractual clauses or equivalent legally recognised transfer mechanisms, to ensure that your personal data remains adequately protected throughout.

You may request information about the specific safeguards in place for any such transfer by contacting our support team at the address provided in Section 17 of this Policy.

9. Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory and contractual obligations. The following general retention principles apply:

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents identification of the individual.

10. Cookies & Tracking Technologies

pk988 uses cookies and similar tracking technologies to operate the platform, maintain session state and understand how users interact with the site. The following categories of cookies may be deployed:

• Strictly Necessary Cookies: Required for the platform to function — including user session management, security tokens and load-balancing. These cannot be disabled without impairing core functionality.
• Performance & Analytics Cookies: Collect anonymous data about how users navigate the platform (page views, session duration, error logs) to help us improve the user experience. Deployed only where you have provided consent.
• Functionality Cookies: Remember your preferences such as language settings, UI layout choices and previously entered form data to provide a more personalised experience.

You may control or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of parts of the pk988 platform. For detailed cookie management instructions, consult your browser's documentation.

11. Security Measures

pk988 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the pk988 platform.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Role-based access controls ensuring that only authorised personnel can access personal data, strictly limited to their operational requirements.
• Two-factor authentication (2FA) options for user accounts to reduce the risk of unauthorised access.
• Regular internal and third-party security assessments, penetration testing and vulnerability management.
• Incident response procedures to detect, investigate and contain data security breaches, with notification to affected users and relevant authorities where required by applicable law.

12. Minors & Age Verification

The pk988 platform is strictly for adults aged 18 years or over — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age.

All new registrations are subject to mandatory age verification as part of the KYC process. Where we become aware that personal data belonging to a minor has been collected, we will immediately suspend the relevant Account, delete the data and, where required, report the incident to the relevant authority.

If you believe a minor has gained access to the pk988 platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action. Being 18 years old does not automatically render gambling lawful in Pakistan — local laws may impose further restrictions.

13. Your Rights

Subject to applicable data protection law in the operator's jurisdiction, you may hold the following rights in respect of your personal data:

14. Marketing Preferences

pk988 will send you marketing communications about platform promotions, bonus offers and product updates only where you have provided valid opt-in consent during registration or through your Account settings. Transactional and service communications — such as account activity alerts, security notifications and Policy updates — are not marketing communications and will be sent regardless of your marketing preferences.

You may withdraw your marketing consent at any time by:

• Clicking the unsubscribe link included in any marketing email sent by pk988.
• Updating your communication preferences in your Account settings.
• Contacting our support team at [email protected] with a clear opt-out request.

Withdrawal of marketing consent does not affect the lawfulness of any marketing communications sent prior to the opt-out, nor does it affect processing carried out under other lawful bases.

15. Third-Party Links

The pk988 platform may contain references to, or informational mentions of, third-party services, payment providers (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) and external organisations. These references are provided as familiar local context only. pk988 is not responsible for the privacy practices, data handling policies or content of any third-party services, and does not imply endorsement of gambling operations by those providers.

This Policy applies solely to data collected and processed by pk988 through the pk988.cam platform. Where you visit any third-party website or use any third-party service, we strongly encourage you to review that party's privacy policy independently before providing any personal data.

16. Policy Changes

pk988 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law or regulatory requirements. When material changes are made, we will:

• Update the "Last Reviewed" date displayed at the top of this page.
• Display a notice on the pk988 platform informing users of the key changes.
• Where required by law or where changes are particularly significant, send a notification to your registered email address.

Your continued use of the pk988 platform following publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any update, you should cease using the platform and may request Account closure by contacting our support team.

17. Contact Us

For any privacy-related queries, requests to exercise your data subject rights, marketing opt-out requests or to raise a concern about our data practices, please contact the pk988 Data Privacy team through the following channel:

You also have the right to lodge a complaint with the relevant data protection supervisory authority in the operator's licensing jurisdiction if you believe that your personal data has been processed in a manner that infringes applicable data protection law.